Effective
Date:
27
December 2018
Contact
Information:
- Email: [email protected]
- Phone: +91
8903582340
- Address: 9/866,
Maruthi Nagar, Rakkipalayam Post, Coimbatore – 641031, Tamil Nadu, India
Jurisdiction:
Coimbatore,
Tamil Nadu, India
Introduction
The Bharath Social and Research Foundation (“TBSRF,” “we,”
“us,” “our”) is committed to maintaining transparency and
accountability in our fundraising activities. We value your donations and aim
to address any concerns related to refunds.
1. Donations
Donations to TBSRF are generally non-refundable. However, we understand
that certain situations may justify a refund request. Refunds will be
considered on a case-by-case basis.
2. Conditions for Refund
Refunds will be considered under the following circumstances:
a. Duplicate Donation: If a donation was made more than once by mistake.
b. Error in Donation Amount: If the donation amount was incorrect.
c. Unauthorized Transaction: If a donation was made without the donor’s
consent.
d. Technical Issues: If technical problems during the donation process
led to an incorrect charge.
3. Refund Request Process
To request a refund, please follow these steps:
a. Contact Us: Email us at [email protected] or call +91
8903582340 with your refund request. Please include your name, contact
information, donation details (date, amount, transaction ID), and the reason
for your request.
b. Review: Our team will review your request within 7 business days. We
may reach out for additional information if necessary.
c. Decision: You will be notified of the decision via email. If
approved, the refund will be processed and a confirmation will be sent to you.
4. Refund Method
Approved refunds will be issued through the original payment method. If
this is not possible, we will work with you to arrange an alternative method.
5. Time Frame
Refunds will be processed within 14 business days from the date of
approval. The time it takes for the refunded amount to appear in your account
may vary depending on your bank or payment provider.
6. Tax Receipts
If a tax receipt has been issued for a donation that is later refunded,
it is the donor’s responsibility to notify the appropriate tax authorities.
TBSRF will cancel the original receipt and issue a corrected one if applicable.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be
posted on our website, and the effective date will be updated accordingly. We
encourage you to review this policy periodically.
8. Acceptance of Refund Policy
By donating to TBSRF, you acknowledge that you have read, understood,
and agree to the terms of this Refund Policy.
9. Contact Us
For any questions or concerns regarding this policy, please contact us
at [email protected] or call +91 8903582340.
